We're here to help you stop smoking. For good.

Call us on 0191 369 2016
Or text 'DURHAM' to 62277

Ways we can help you quit

Ways we can help you quit

We offer a range of support, therapy and medication to anyone thinking about stopping smoking and all last for up to 12 weeks.

Clinicsand in-person support


Drop-ins are a convenient way of having the support of an advisor without having to make an appointment or contact your GP surgery. Drop-in clinics are offered at a range of venues, days and times across County Durham, and are a flexible approach to your quit.

One-to-one clinics

One-to-one clinics, like drop-ins, are available across a number of locations including GP surgeries and pharmacies across County Durham. Clinics are offered on a range of days and times and are available on an appointment system. One-to-one clinics offer you individual support with your advisor.

Support by phoneand apps / digital tools

Telephone support

Throughout the Covid-19 pandemic our advisors are offering telephone support on a weekly basis. Support and products are still available during this time.

Call 0800 772 0565

screenshot of the Quit Genius app on a smartphone

QuitGenius app

QuitGenius is a digital support programme, based around an app for your smartphone. Apart from videos and interactive techniques to help you quit, the app also assigns you a ‘personal quit coach’ who can discuss your journey and help you stay motivated. The QuitGenius program can be followed at home, and at times that suit you best.

Nicotine Replacement Therapypatches, electronic cigarettes, and more

Nicotine Replacement Therapy (NRT) is a range of medications to help quit smoking, with many effective products available, and in different strengths (and flavours). NRT gives you some of the nicotine that you would have received from tobacco, but does not contain the harmful stuff in cigarettes like tar, carcinogens and carbon monoxide which can affect your health.

If you decide to use NRT, it’s important to find the product that is right for you, and to remember that willpower is also required.

Our service offers the following NRT products:

illustration of a nicotine patch on a person's arm


The patch releases nicotine directly into the bloodstream through the skin.

There are two ways to use patches: just during the time you are awake (16-hour patches) or both day and night (24-hour patches.

Patches come in different strengths with the aim to gradually reduce the strength over time before stopping the use of patches completely.

illustration of mouth spray

Quickmist mouth spray

Quickmist is a fast-acting mouth spray which gets to work on cravings in less than 30 seconds. It is sprayed into the mouth aiming for the inside of the cheeks.

illustration of nasal spray

Nasal spray

The spray delivers a dose of nicotine through the lining of your nose. This is a fast-acting product, reaching the brain within minutes to help relieve cravings.  

illustration of a person using an inhalator


The inhalator is a small plastic device and comes with cartridges which contain nicotine. Nicotine vapour is released via a ‘puffing’ or ‘sucking’ action which gets absorbed through your mouth. Inhalators work well for people who miss the ‘hand to mouth’ action of smoking.

illustration of a person putting gum in their mouth


Nicotine in the gum is absorbed through the lining of your mouth. Nicotine is released by chewing the gum until the taste becomes strong or hot. The gum is then ‘parked’ inside your cheek, and when the taste fades, you chew again to release more nicotine. Gum should be discarded within 30mins.

Gum use should be cut down gradually as your quit progresses

illustration of a person putting a lozenge in their mouth


Lozenges are placed in the mouth and dissolve slowly to release nicotine, in a similar way to nicotine gum. To release the nicotine from the lozenge, suck until the taste becomes strong or hot. Then rest the lozenge inside your cheek – when the taste fades, suck again to release more nicotine. Lozenges take around 20 minutes to dissolve completely.

Stop-smoking medicationsChampix

We also offer medications – in tablet form – to help people stop smoking. Medication is only available on prescription, and can be requested by your advisor after assessment. It can not be used if you are pregnant or breastfeeding, if you’re under 18, or if you have certain pre-existing medical conditions. Does not contain nicotine.

Speak to your stop smoking advisor for more information on medication.


Champix works on nicotine receptors to help relieve cravings and reduce the withdrawal symptoms associated with quitting smoking. Champix can also reduce the enjoyment of cigarettes by blocking the effects of nicotine. Champix is a 12 week course with a quit date set in the second week of taking the tablet.